Supplies will ship within a week from placing an order, unless otherwise stated. Current turnaround time for all made to order items is 3-4 weeks. Please allow extra time for customs.
Please don't hesitate to get in touch if you need anything ungently, I'm always happy to accommodate.
Small items ship for £2.20 with second class and £2.55 with first class. Larger items will ship for £3.20 and up depending on the weight and size of the order. I may occasionally use a courier for larger orders.
For international shipping please get in touch as the cost will differ depending on weight and destination.
Please note that due to ongoing pandemic, you may experience delays to your deliveries at this time. Currently parcels do take longer to reach their final destinations.
RETURN & EXCHANGE POLICY
All items are handmade with their unique features, however if you are dissatisfied with your purchase, please contact me within 14 days of receiving it. This does not include custom orders.
All items must be unused and in the same condition you received it.
You are responsible for the shipping cost to return the items, unless they arrive in a damaged state. Refund will not include the original shipping cost.
If you wish to cancel an order, you have 24 hours from the time of purchasing.